General FAQs

Presidents Cup Experiences Official Event Packages are delivered complete with your tickets, itinerary, directions, point of contact and many guides and maps to aid you on your Presidents Cup experience!

Below are some commonly asked questions we receive from our clients prior to event package delivery. If you have a question about the event or about concierge services, please email us or call 844.348.7100.

Questions About Official Event Packages

Official Event Packages to the Presidents Cup can be viewed here.

Official Event Packages can be purchased online or by contacting an event representative at 844.348.7100

Convenient payment terms are available with Official Presidents Cup Experiences Event Packages

100% due at signing

Once you choose your Official Event Package, submit a request form or call 844.348.7100 to speak with a Presidents Cup Experiences representative. A contract will be sent to you with payment options & terms.

Easy payment terms (i.e. split payments in increments) are not available for online purchases. All online transactions are 100% due at signing. For easy payment terms, contact an event representative by completing the form or calling 844.348.7100

Yes, all pricing includes applicable taxes and fees.

For online transactions, your shipping and billing address must be the same.

If your billing address is a P.O. Box, your package will need to be picked up on site. Pickup details will be sent via email closer to the event date.

For online purchases: Visa, MasterCard, American Express and Discover are accepted. Additional charges may apply.

For offline purchases: Check, wire transfer or major credit cards (Visa, MasterCard, American Express and Discover) are accepted. Additional charges may apply.

Tickets are sent typically sent within 3 weeks to the event via 2-Day shipping with other package components. Please note, signature will be required for pick up.

Subject to change

In general, we will not share personally identifiable information about you with third parties, excluding our official partnerships. Presidents Cup Experiences may send personally identifiable information about you, including your email address, to other companies or people when:

  1. We have your consent to share the information;
  2. We need to share this information to provide to you the information, product or service you have requested;
  3. We respond to subpoenas, court orders or legal process; or
  4. We find or have reason to believe that your actions on our website violate website terms or conditions or are in violation of law.

View our complete privacy policy here.

Yes, for online purchases, the maximum is 10 Official Event Packages per transaction. For transactions more than 10, please fill out our form or call 844.348.7100 for booking.

Please contact a Presidents Cup Experiences representative at 844.348.7100, and we will assist you with all of the extras!

Official Event Packages through Presidents Cup Experiences offer transportation services that will be available to take you to the venue.

Our event specialists are standing by to help you with all of your travel needs. Complete the form below or call 844.348.7100 and an event specialist from Presidents Cup Experiences will contact you to help you find the Official Event Packages that are right for you.

No, shipping is not available to P.O. Boxes.

Stolen, destroyed or lost tickets cannot be replaced.

Please check the terms & conditions in your purchase agreement for the event cancellation policy.

Yes, you can call 844.348.7100, complete the form below or contact us via

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